Customer Insight Tracking for Customer Success Managers

ProductFlare helps you gain a clearer understanding of what your customers want from you so you can increase customer happiness.

Understand What Your Customers Want

Customer Roadmaps help your team understand what your customers want from you so you can build better products.

Host Customer Discussions To Get Raw, Unfiltered Insights

Built in Forum software to let your customers discuss your roadmap features, giving you invaluable insights to your customers.

Engage & Retain Customers With Changelog

Just pushed a new feature? Automatically notify everyone who wanted it build a fanbase around your product.

Your users don't need any separate accounts to contribute.

Reduce feedback friction with Single Sign On - your users don't need to create any external accounts to leave feedback and everything is tracked to their user account on your software.

Let your users help guide your Roadmap.

See what your users want most from you so you can be sure you're building the right stuff. You'll never again waste time and money creating things your users never asked for!

Keep users engaged with product updates!

Just pushed a new feature? Boost user engagement by telling everyone who wanted it via email, automatically! Or, let your website visitors see what amazing new updates you've made to win their business with browser push notifications (coming soon).

Case Study: Ty Duran

Read the Case Study and see how Ty Duran and the team at fast growing SaaS Marketplan found product success with ProductFlare.

Read Case Study

Understand Your Customers Like Never Before

Do you truly 'get' your customers? 72% of companies don't. Don't be one of them.

Communicate Directly

Host discussions on Feature ideas and gain qualitative customer insight data.

Gauge Demand

Understand Feature demand with hard upvote data you can relay to Product teams.

Understand Importance

Capture feedback that's 'Nice to Have' 'Important or 'Critical' to customer success.

See Who's Contributing

Visualise your most active and engaged customers, and see who's falling behind.

Get better customer insights for your Products

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