That's why you need our Feature voting software that helps B2B SaaS companies have happier customers and less churn.
Imagine you are the customer of your SaaS.
You love using the software on a daily basis. You pay for it, and want to support the team.
But, you have a few ideas for new features you'd love the team to build.
You need a way to 'send' these feature requests to the team.
How? Sure, you can try sending a super long email to the support inbox.
Or you can try chatting to someone on live chat who you deep down know won't pass the message on.
You sit for a while, then probably move on and don't bother, mildly irritated your great suggestion will never be heard.
Heck, maybe you soon find another tool that has those features and go to them instead.
Is this the experience you want to give to your customers?
With ProductFlare, your customers get a clean, intuitive page to send feature requests, upvote other ideas they like and help guide the future of your SaaS.
Read the case study below on just how it helped B2B SaaS MarketPlan:
Users can upvote Features and your team can assess demand.
Identify your users who contribute to your roadmap automatically.
Your roadmap on your own custom domain.
Host discussions with commenting and replies around individual Features.
Backend Feature management for your team so they can collaborate together.
Assign Features to your engineers, designers or anyone on your team.
Categorise Features on your customer Roadmap using your own statuses.
Embed a changelog widget on your website to alert users of new releases.
Capture & import feedback from your live chat, social media or ticketing tools.
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“I've seen other apps try to do this, but this one is a lot cleaner. What has caught my attention with ProductFlare is that it provides a way for our customers to better vote and share their opinions on what we could prioritize.”
“ProductFlare is a great idea! At Box, we used Trello to try and hack this, but this format is much better!
"Really freaking cool! This is a great way to funnel in requests, especially with plans to integrate with tools like Slack etc."
"ProductFlare is an incredibly easy way to manage our feature requests, voting, dev stages and even our changelog. Very clean, responsive and it just keeps getting better with the awesome team behind it."
"The ProductFlare team has been super helpful with everything! The software functions smoothly, for both internal employee use and external client use. I love the fact that they're continually improving on it!"
"Getting rolling with ProductFlare has been really smooth so far... which is rare."