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FREQUENTLY ASKED QUESTIONS

You have the questions, we have the answers!

Can I upgrade later?

Absolutely! You can upgrade or downgrade your plan at any time in your dashboard. If you have any questions just speak to our live chat!

What is a Product?

A Product is the main data type that you'll create in ProductFlare. It holds all of your Features, and you can assign your engineering, support and product team to work on Product's and Features. Each Product get's a public customer Roadmap, an embeddable Changelog widget, and an internal product Kanban board.

Can I create a custom plan?

If you are an Enterprise or have custom requirements as an agency who wants to resell our services, please get in contact via our live chat and we'll help you out with a custom pricing plan.

How do plans differ?

Different plans offer a varying number of Products and Team accounts. The Growing Team plan also offers whitelabel CNAME domain so you can connect your business' domain to your roadmap.

What is the refund policy?

We offer a 14 day refund policy on all plans!

Is support included?

Yes, live chat support is included in all plans and you can even schedule a free demo to chat with one of our onboarding specialists.